Posts in category guernsey - page 5

A penny for your Guy thoughts

So, it’s that time of year again.

The 5th of November. Bonfire night. Guy Fawkes.

And so, with the apt smell of damp gunpowder in the air, we headed down to my friends James’ parents house and met up with the usual suspects, their partners and additional family members for a good show.

Earlier this week V for Vendetta had put me very much in the mood for the holiday. It is an unusual take on the whole Gunpowder Plot and how it inspires the citizens of a police-state London run by a dictator to stand up and take their country back. Whilst I don’t agree with violence to achieve political change it was a not too subtle reminder about keeping our governments in control and making sure they remember who serves who.

I digress.

The fireworks were self-organized being the explosive equivalent of bring a bottle and so I handed over my obligatory couple of packets of fist sized rockets I’d managed to purchase just as Oatlands ran out. I think the guy behind me got the last two packets – and that’s only because I decided not to take four and deprive him of any.

The display went mostly without a hitch although the lack of wind dropped the odd spent rocket fuselage back down to the ignition team and one firework return to the ground before exploding. Luckily nobody was injured – most had the sense to run away and the team was spared for next year. Notably absent from this years lineup of fire-starters was Jamie who is away practicing being smug at university in England.

We ate hot-dogs and the Guernsey specialty, bean-jar, consuming them and drinks in the marquee (except the designated driving few – alas myself included).

We chilled out and so wombled over to the bonfire and warmed back up all the while chatting and enjoying the dancing lights in the sky. As a plane came in low heading towards the airport I made a mental note never to fly on November 5th.

Alas things took an ugly turn as the police arrived.

James’ uncle’s new Land Rover was parked out by the seafront and had been intentionally vandalized. Specifically the front two tires had been let down and the bonnet (hood) had been badly scratched up – perhaps with something sharp like a screwdriver.

About 20 minutes later we were informed by an officer that a neighbor had been arrested and was being taken to the station – presumably on criminal damage charges.

And thus ends the story of our 5th of November. Take care!

[)amien

An open letter to FlyBE on usability

Last night I booked some flights with your web site and must say I’m rather disappointed with the experience. We needed to book two return flights with one going out on a different day but both returning on the same flight, and ideally next to each other.

FlyBe logoIt is a little disappointing that to book two different flights that you have to book each one separately despite obviously being possible on the phone or with non-airline sites such as Amazon. To avoid booking one and finding the other not available and being left with useless tickets we decided to book each using a different computer so that we could try and make sure it went through at the same time.

Our first issue was that once you have chosen your flights there is no indication of the dates again until the payment has been processed. Other sites seem to have no problem displaying a “current itinerary” down the side at every stage yet with yours this place is instead full of such great things as “You saved £10 booking online!” in giant text and other less important details than a reminder/confirmation of what I have chosen thus far.

The next page, that of your details, then completely omits GUERNSEY as a country forcing us to choose UNITED KINGDOM. For a business that used to be called Jersey European it seems you have forgotten that the Channel Islands are not and have never been part of the UK. Would it be that hard to get it right? After all you’ve even got VATICAN CITY listed although I doubt you get many bookings from it’s residents.

The next part automatically includes travel insurance – which is of course completely unnecessary if you are booking on credit cards or have a travel policy but it there it is and switched on as default. This adds to the whole spiraling-supplements experience that seems to be FlyBe.

Also here is a “I’m a UK resident” check-box. What do I select being from Guernsey? Do I tell the truth and uncheck it or leave it checked as you forced me to choose UNITED KINGDOM as my country?

An option here lets me choose my seat for an extra £5.00. There is no indication of course that it is £5.00 PER PART not per booking so for return trip will be an extra £10. The conditions also make it clear that you can renegade without refund on this arrangement if you feel it’s not safe or that you didn’t make it to the front of the queue within the allocated check-in time.

We struggled through and elected to pay the £2.50 per-person-per-leg-per-hold-item charge. If there’s one thing that’s really annoying about commercial flights it’s the time it takes to get into your seat while people try to stuff over-sized items in their overhead lockers, other people’s overhead lockers then under the seat in front of them. With a supplement on hold baggage I can only assume it’s going to get worse.

Finally, the payment screen and one that seems okay apart from the fact that you’re about to pay for something you can’t get a refund on and there is no final confirmation as to what it is you are buying in contrast to every other e-commerce site I have ever used.

In order to ensure we both got our flights we clicked okay at the same time.

One completed, the other came back with a card error despite the details were okay. I can only assume your system was not happy about processing two different transactions with the same credit card details.

Hitting “retry” to return us to the previous payment screen led us to a page saying our booking was now invalid as that level of seat had gone and now only more expensive ones were available.

Joy, we get to do it all over again for one of our tickets.

Luckily for us we managed to get the second booking through, albeit at a more expensive price.

Using your site is like playing Russian roulette.

[)amien

C&W Guernsey 2MB broadband

Cable & Wireless Guernsey are offering 1MB and 2MB “Professional” broadband packages for £49.99 and £79.99 a month respectively as from June 17th.

So what do you get for your extra £25 a month with their 1MB pro service over their existing 1MB service?

A static IP address and a 20:1 contention ratio (instead of dynamic IP and a 40:1). I couldn’t get any details regarding upload speeds other than “it’s the same”.

[)amien

Country codes for Jersey, Guernsey & Isle of Man added

It seems that the UK Department of Trade & Industry has convinced the ISO to add the codes for Guernsey (GE), Jersey (JE) and Isle of Man (IM) to the official ISO 3166-1 country database.

This is the database often used to populate the drop-down lists of countries seen when shopping on-line.

As a result we should now be able to pick where we live instead of UK and subsequently not find ourselves paying another countries VAT/sales tax.

[)amien