Posts tagged with cable-&-wireless

C&W Guernsey 2MB broadband

Cable & Wireless Guernsey are offering 1MB and 2MB “Professional” broadband packages for £49.99 and £79.99 a month respectively as from June 17th.

So what do you get for your extra £25 a month with their 1MB pro service over their existing 1MB service?

A static IP address and a 20:1 contention ratio (instead of dynamic IP and a 40:1). I couldn’t get any details regarding upload speeds other than “it’s the same”.


State of the broadband, March 2006

Time for an update on the state of broadband in the Channel Islands. Some interesting home tariff cuts on both islands. The Office of Utility Regulation is pushing for further wholesale ADSL cuts in Guernsey. More news as it happens.

Jersey Telecom

Now have usage limits in place on their “Rapid” broadband services with the exception of the top-end business service.

Home (Rapid)

Contention ratio of 50:1 with connection fees starting at £50 without a modem. Other more expensive install options are available but not priced on their web site.

  • 512KB @ £17.99, 20GB limit
  • 1MB @ £24.99, 40GB limit
  • 2MB @ £39.99, 60GB limit

Business (RapidBusiness)

Connection charges are £50 for self-install or £130 for JT visit. Contention of 20:1 and includes a single fixed IP address.

  • 512KB @ £35.99, 40GB limit
  • 1MB @ £49.99, 80GB limit
  • 2MB @ £99.99, unlimited

Newtel Solutions Jersey

Home (XBand)

Prices followed JT’s lead since last update but without JT’s usage limits. The 50:1 contention limit set by JT on the ADSL applies.

  • 512KB @ £16.99 (£16.25 if paid annually)
  • 1MB @ £23.49 (£22.50 if paid annually)
  • 2MB @ £33.99 (£32.50 if paid annually)

Business (XBand Pro)

Some price cuts here, almost the same prices as the old home tarifs. Contention of 40:1. Fixed IP addresses – 5 usable – £8.99 a month on top.

  • 512KB @ £30.99 (£29.75 if paid annually)
  • 1MB @ £42.99 (£41.25 if paid annually)
  • 2MB @ £85.99 (£82.50 if paid annually)

C&W Guernsey


The £49.99 installation fee for “Pay-As-You-Go” is being waived until the end of May 2006. Anytime installation is free. Believed to still be 40:1 contention ratio.

  • 1MB “Anytime” unlimited @ £26.99
  • 1MB “Pay-as-You-Go” @ £19.99-£34.99 (500 mins, 3p per extra min)


These rates that look like JT’s business ADSL prices four years ago. Contention ratio of 20:1.

  • 1MB @ £89.99
  • 2MB @ £149.99

Newtel Solutions Guernsey/Guernsey.Net

Home (XBand)

Price drop takes effect from today. Free connection and D-Link 200 modem. Single IP address available for extra £15 a month.

  • 1MB @ £21.99 (£20.50 if paid annually)

Business (XBand)

Despite evidence that the wholesale price of the 2MB ADSL is £73.99 Newtel seems to be following C&W’s out-of-date pricing model for business.

Very strange when you consider their margin on 1MB home must be around £4.50.

Connections start at £49.99 a month without router/modem. No indication of contention ratios.

  • 1MB @ £85.00 (£81.00 if paid annually)
  • 2MB @ £145.00 (£139.00 if paid annually)

British Telecom

Just for comparison I’ll include BT’s current pricing. True bandwidth costs more to the UK but then we also don’t have VAT…

Home (Broadband)

  • to 2MB @ £14.99, 2GB limit
  • to 2MB @ £20.99, 6GB limit
  • to 2MB @ £25.99, 20GB limit
  • to 2MB @ £29.99, 40GB limit

Business (Business Broadband)

  • to 2MB “Single” @ £29.99, unlimited (Free connection & router)
  • to 2MB “Share” @ £45.00, unlimited (Free WiFi router)
  • to 2MB “Network” @ £65.00, unlimited (Free connection & WiFi router)

Bulldog (C&W UK)

May as well look at C&W’s UK service offerings. Note that the 8MB is only available if you’re right next to an exchange and indeed Wanadoo have been slapped by the Advertising Standards Authority over their 8MB claims.


  • to 8MB “Pay-As-You-Go” @ 1p-3p minute
  • to 8MB “Anytime” @ £9.75, 1GB limit
  • to 8MB “Unlimited” @ £19.50


  • to 8MB “Small Business” @ £25.50, 1 IP address, 40:1 contention, £60 connection

All the prices are per-month in GBP and do not include the additional monthly charge for a phone line.


Newtel Guernsey DSL price drop on Monday

Newtel are dropping the price of their Guernsey 1MB unlimited service to £21.99 a month as from this coming Monday.

This compares very favorably with C&W’s £19.99 a month Pay As You Go and £26.99 Anytime unlimited services.

Also bear in mind that C&W’s £19.99 a month deal is for 500 minutes a month before you have to pay 3p a minute until your monthly charge hits £34.99. It also costs £49.99 for a connection.

They are also offering fixed IP on top of that for an extra £15 a month meaning a 1MB fixed IP service can be had for an attractive £36.99 a month.


Poor reporting or lazy journalism?

The BBC web site finally reported the phone outage that hit the island yesterday. Like the Channel TV article it was poorly reported with little detail. Cable & Wireless’ news portal decided not to run the story at all although an apology can be found at their corporate site.

Lets look at the BBC article and break it down. I’m not having a particular go at the BBC or really even C&W just looking at how reporters play their personal tone through selection or words and selective omission of facts;

Island telephone fault repaired

A temporary fault that left thousands of telephones in Guernsey unavailable has been corrected.

Temporary, repaired and corrected. Assuring you the problem is gone. This is only true because the BBC are reporting it 18 hours late. This assurance is useless because anything that can happen once can happen again.

The fault, which affected numbers beginning with the digits seven, two-zero and two-four, was repaired early on Monday evening.

Note how there is no indication of when it went down – 2:54pm – or that lines were down for up to 4 hours.

They also fail to mention that these numbers cover the majority of the business and residential lines on the island. The only numbers NOT affected were those beginning with 23, 25 and 26 which are St. Andrew’s, St. Martin’s, Castel and Torteval – all rather rural areas.

Mobiles could not call out of the island so the problem actually hit more services than they are reporting.

Network operator Cable & Wireless said a power fault caused the problem to the island’s telephones.

Here they point at a power problem – possibly to mentally send you along the lines of a problem elsewhere. It wasn’t, it was their own equipment and C&W’s article at least doesn’t try to escape that blame.

While the phones were out of action, emergency calls were diverted through Jersey’s telephone system.

Here we are led to believe emergency calls were not affected. I believe, although have not yet found evidence to support, that emergency calls were down for a short while before the Jersey switch over took place.

Cable & Wireless’ news article further assures us that;

We are carrying out a full and thorough investigation into this problem and taking all necessary steps to ensure this does not happen again.

But there is no indication they will share their findings with the public. This is likely the last you’ll ever hear about it unless it happens again.