Since moving house I have been using my MacBook Pro 15″ 2.0GHz at home, for contracting and even for the odd diagnostics and organization in the office.
The last 20 months have been a bumpy ride with the logic board being replaced twice once for whining and the second time when the inner memory slot went dead. The battery has been recalled and the power supply cable started melting and the paint started flaking off the enclosure but thankfully Apple sorted out all these problems rather swiftly with advanced replacement parts and speedy repairs through local service centers iQ Guernsey and Guernsey Computers.
Every company has problems with products, especially first revisions, but how they deal with them is important and one of my logic board failures was a couple of months out of warranty but their customer services department authorized the replacement anyway. Such service counts for a lot in my book and so now I have outgrown my notebook another MacBook Pro will be it’s replacement…
My paltry 100GB disk space got eaten up with an extensive music library and plenty of 10 megapixel RAW digital camera images. Subtract a 15GB Boot Camp and I was soon looking at external storage. Parallels and Visual Studio 2008 meant I needed to up from 2GB to 4GB of RAM and I found myself constantly missing my 24″ Dell monitor. I also need to be able to test 64-bit applications now that I am developing Cocoa apps.
The Apple Store UK just added the 2.6GHz processor and 200GB 7200RPM drive options this week and although Guernsey is barred from The Apple Store UK local re-seller iQ matches their ex-VAT prices on Pro gear so on Saturday I ordered my new dream machine complete with the high-resolution 1920×1200 anti-glare LCD (no glossy mirror for me thanks).
They also have friendly shop staff unlike Guernsey Computers (although Vernon in their service department is helpful if you can get to him). One thing I really can’t stand though is Apple’s pricing policy on RAM.
It’s just insanely ludicrous.