Posts tagged with privacy
You have received this email as a customer of our sister company, Friends Reunited.
We, and (where relevant) our credit card processing agents, will not supply your personal data to a third party for commercial exploitation – thus, you can rest assured that we will not sell the lists of our Members’ email addresses to a third party; and
Yet here they are doing exactly what they claim not to.
Two subsequent emails to their support team resulted in one stating they have switched my third-party emailing option off (there is no such option, they claim never to do it at all) and when I clarified this for them another stating:
All members comments and suggestions are noted and passed onto our management team for consideration.
Such blatant disregard for their own policies and European regulation should not be ignored. If you live in the UK and a UK company is spamming you then complain to the Information Commissioners Office.
On the 16th of June an email appeared in my inbox with the subject “Love football, gambling and DVDs?”. Strange, the Gmail spam filter normally does a sterling job of blocking these.
Dear entertainment lover, It’s not long now until the first England game, and everyone’s talking about football and making bets. Well we at ScreenSelect.co.uk are no different but we also realize that there’s plenty of time between games for other forms of entertainment. “
A quick scan showed it was for DVD rentals from a company called ScreenSelect but claimed;
That’s strange, I clearly remembered unchecking these boxes so I shouldn’t get them. I logged back and in lo and behold both check-boxes to accept own mailings and third-parties were unchecked…
I fired off an email to email@example.com about this discrepancy and got the following response;
Thank you for your email and we welcome your enquiry.
We have now removed you from all QXL mailing lists as requested.
Should you have any further questions please do not hesitate to contact us.
Which of course totally fails to address my question as to why they are ignoring their own privacy and mailing policies. I rephrased and resent my previous email – after all I shouldn’t hesitate to contact them.
That was on June 17th and I’ve yet to receive a response.